For better or worse, apps like DoorDash and Uber Eats have disrupted the food-delivery industry.
During the pandemic, these services saw demand like never before.
For customers, the apps make ordering food from just about any restaurant as easy as opening their smartphones.
Chris Zuppa/The Penny Hoarder.
For drivers, its almost as easy to land a delivery job hawking food from local eateries.
The apps alert drivers in the area with the order details.
The first driver to accept the order picks up the food and drops it off to the customer.
Simple enough, right?
Several differences are worth noting, though some minor and some major.
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Worker reviews from Glassdoor also are included.
Many negative reviews mention DoorDashs strict performance metrics are a hassle.
Workers reviewed DoorDash more than 760,000 times.
A caveat worth noting is that Uber has one driver app.
That means its hard to get the opinions ofonlyUber Eats drivers because general Uber app reviews are mixed in.
Overall, reviews are positive.
Trends in negative delivery reviews on Glassdoor indicate GPS issues and trouble contacting customer service.
Several drivers mentioned problems with promotion and surge pay (bonus pay during in-demand times).
Negative reviews regarding vehicle wear-and-tear are common.
Some are vehicle related and some are age and experience related.
DoorDash
To qualify as a Dasher you must be at least 18.
Dashers need to have a valid drivers license.
There are no car requirements, but auto insurance is required.
In some markets you might make deliveries on scooters, bicycles and motorcycles.
Uber Eats
To make automobile deliveries, the minimum age requirement is 19.
Vehicles must be no more than 20 years old.
Drivers must be properly insured and can use bikes and scooters in certain markets.
you might complete the entire process from your smartphone or computer.
you’re free to sign up to become a Dasher on the driver app.
Youll have to consent to a background and motor vehicle check (and pass both).
Receiving your activation kit may take an extra couple of weeks, according to driver reviews.
Once you receive and set up the card through the app, you could start accepting orders.
A background check also is required, which may take three to five business days to process.
After the background check clears and your app is approved, youre free to start taking orders.
No orientation or additional equipment is needed.
If youre a current rideshare driver for Uber, its easy to start delivering with Uber Eats.
You simply opt in to Uber Eats orders through the driver app and start delivering without any additional screening.
Neither company offers guaranteed wages (unless you live in California).
Pay is based on how many orders you accept per hour and how much customers tip you.
Again, those wages arent guaranteed because your earnings are based on orders and tips.
With Uber Eats, you pocket 100% of your customers tips.
You wont be involved in the payment process for food orders.
Partner restaurants are reimbursed directly by Uber.
Round 5: Available Locations
This ones easy.
Both services are available in most big cities in all 50 states.
Previously, DoorDash and Uber Eats ran driver support centers in major metro areas of most states.
In 2020, many of these centers closed due to the coronavirus.
Some still exist, but neither company offers a comprehensive, public list of remaining locations.
Aside from sign-up bonuses and referral codes, here are a couple perks that are here to stay.
A few perks unique to DoorDash include grocery delivery options, automatic insurance coverage and health care services.
The company also launchedgrocery deliveryservices in some areas.
Dashers also get supplementalauto insuranceandoccupational accidentinsurance for accidents or injuries that fall outside your current auto insurance.
There are no deductibles or premiums.
Uber Eats drivers get a variety of discounts and may be eligible forUber Properks.
All Uber drivers receivediscountsfor vehicle maintenance and phone service plans.
Uber also partners with Stride Health to provide health plans and tax advice.
Drivers automatically receive supplemental auto insurance, which covers up to $1 million in damages.
Theres a $2,500 deductible before benefits pay out.
Final Decision in DoorDash vs Uber Eats
Ding!
It was an even match-up.
Uber Eats and DoorDash were neck and neck throughout.
The decision goes to our judges.
(Thats you.)
Adam Hardy is a staff writer at The Penny Hoarder.
He covers the gig economy, remote work and other unique ways to make money.
Freelancer Lauren Richardson contributed to this post.
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