And when should you go to a concierge instead of the front desk attendant?
But what about the concierge desk?
To answer that questionand ensure youre well-versed in proper hotel etiquettewe polled a couple of hospitality experts.
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Alex Shami is the concierge supervisor atThe Ponte Vedra Inn & Clubin Ponte Vedra Beach, Florida.
Elise Yarrison is the senior rooms manager atPerry Lane Hotelin Savannah, Georgia.
In 1978, Les Clefs dOr International, the professional association of hotel concierges, welcomed its stateside chapter.
In 2025, a concierge continues to serve as an expert on their destination and the hotel itself.
The concierge must be well-versed in the hotel’s daily operations and the local area’s offerings.
